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Product Information and Ordering InformationThe Responsive Manager Helpcard
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Conflict, Communication & Personal

Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

Cooperative Communication Helpcard

Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

Stressbusters & Stress Management Tips Helpcard

Identifying Subtle Verbal Abuse In Your Life Helpcard

Customer Service

Defusing Hostile Customers Workbook (Public Sector)

Defusing Hostility Helpcard

Jobs & Careers

Crafting/Writing Your Resume Helpcard

Preparing For Your Interview Helpcard

Layoff Proofing While You Still Have A Job Helpcard

Influencing The Boss Helpcard

Management & Performance Appraisals

Delegation For Managers Helpcard

Performance Management - Why Doesn't It Work? - The Book

Autographed Limited Edition Collectors Copies of Performance Management - A Briefcase Book

Performance Planning For Managers Helpcard

Performance Appraisal For Managers Helpcard

Performance Management Checklist For Managers

Getting The Most From Performance Appraisals For Employees Helpcard

The Responsive Manager Helpcard

Strategic Planning

An Integrated Strategic Planning Model Helpcard

Making Strategic Planning Work Helpcard

Training & Learning Related

Presenting To Difficult & Resistant Groups Helpcard

Training Needs Assessment Step By Step Helpcard

One-2-One Training For Small Business Owners Helpcard

leadership help

The Responsive Manager Help Card

Managers & Supervisors - Learn Techniques To Improve Your Relationships With Your Employees

Available in E-version instant delivery version and in traditional book format sent in regular post

The Point: Some managers are able to build rapport with their employees, and inspire great dedication and loyalty. That tends to increase productivity and morale. Other managers are less adept at this process.

Prefer to Order by Fax Or Phone?

You can order electronic downloadable versions by PHONE or FAX, in addition to using our online option. Fax ordering is available 24 hours a day, seven days a week, while phone orders are accepted between 9a.m. and 5p.m. CENTRAL time, Monday to Friday. For phone ordering instructions click here.

For a handy faxable order form and instructions, click here.

 

Written by consultant and and author Robert Bacal, The Responsive Manager Helpcard helps managers and supervisors become better leaders and more effective managers by explaining what sets apart the unrespected manager from the respected leader.

Here's a quote from the actual card:

Successful managers and leaders become and remain successful by creating trust and respect between themselves, their staff, colleagues and their own bosses.

They do this by acquiring and using a set of skills, attitudes and abilities that are called "The Responsiveness Skill Set". The responsive manager is able to lead more effectively, because s/he is perceived as concerned about the welfare and success of others.

What's included?

  • What is responsive management?
  • Where psychological and work related needs fit?
  • The core element - withitness
  • Barriers to responsiveness
  • The responsive manager's creed
  • The responsive manager's checklist

Usage: We believe all managers, supervisors and executives can improve their relationships and their leadership ability by applyiing the techniques described in this helpcard. If you are involved in training managers and supervisors, you might consider using this card in your classes and training. You can licence multiple copies and save 75%.

Price: $12.95 OR LESS depending on electronic or printed version. You can licence for multiple copies at 75% savings.

(A helpcard is a 2 sided 8.5 x11 card with concise useful information about a specific topic. Designed for busy people who need to learn FAST)

What's a Helpcard?

Helpcards are designed for people who would rather learn without reading long books. Each card contains clear practical information, tips and guidelines that pertain to the topic at hand. We pack as much information as possible onto two sides of an 8.5 by 11 inch product. If you order the electronic version you can download it almost immediately and print it out on your own printer.

If you order the hardcopy version, we will send your card via regular mail. Each card is printed on sturdy card stock and laminated to ensure durability.

Order With Confidence


Some people are still hesitant to order products online, or use their credit cards online. We'd like to offer the following.

Our Pledge - Your Protection

Bacal & Associates has been in business since 1992, and stands behind all its products, whether ordered online or not.

Triple Protection: Your information and your money are protected in three ways, by three different companies. First, Bacal & Associates will refund your money if you are dissatisfied with your purchase, subject to regular business practice.

Second, Esselerate is our payment processor and will also stand behind purchases made through its system. Esselerate is established and reputable.

Finally, by using a credit card, your credit card company will always support you in any dispute with a merchant (that would be us). You always have that protection. You won't need it with us, but you always have it.

Privacy of information: No credit card information is stored by us. Any credit card information is encrypted before it travels over the Internet. Only our payment processor, can decode it.

Bacal & Associates actually never sees, and can never access your card number.

We hope that you will feel comfortable ordering our products online.

Work911/Bacal & Associates Business & Management Supersite

Contact Information

Bacal & Associates
722 St. Isidore Rd.
Casselman, Ontario, Canada
K0A 1M0
(613) 764-0241

Fax: (613) 764-5451

Email: ceo@work911.com

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